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One of the most difficult, time consuming and intense roles of an HR Practitioner is navigating performance complexities. HR teams need to manage increasing changes to laws, constant workplace change, and employees increasing awareness of their rights.

Reliance on complex processes such as formal performance improvement plans doesn’t always have the desired outcomes. Even with the most sound and well intentioned performance improvement and disciplinary processes in place, the risk of legal action is still there. This workshop will focus on how to continue in the face of any claims or grievances made, with legal confidence.

This one-day workshop provides in-depth practical focus on how to manage most performance scenarios through meaningful, regular discussions and communication - helping you take practical approaches to unravelling the complexities of managing performance.

Learning objectives:

  1. Prevent HR legal risks relating to performance management or performance improvement processes (risks such as bullying, harassment or adverse actions)

  2. Review the latest strategies to manage performance processes correctly

  3. Gain practical advice on different aspects and common pitfalls of performance processes

  4. Learn how an employee's mental health may affect your performance processes

  5. Take-away what is required in your business case to justify change, restructures and redundancies

  6. Explore issues of misconduct, serious misconduct and the requirements to justify a termination

Workshop Facilitator


Fiona McMillan


Lane Neave

Fiona is the Auckland Employment Law Partner and commenced her career with Lane Neave in 2007. Fiona specialises in assisting employers with all employment law related advice including collective bargaining, independent external investigations and human rights commission matters.

She regularly represents employers in Mediations, Employment Relations Authority Investigation Meetings and the Employment Court.


Fiona regularly presents seminars to clients, industry bodies and at conferences. Fiona was nominated for Young Lawyer of the Year at the 2016 Law Awards.

In 2020, Fiona was named in the Doyle’s Guide New Zealand as a recommended Health and Safety Lawyer. Fiona has also been recognised in Legal 500 and Chambers & Partners as a leading employment and health and safety practitioner in New Zealand.

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   "It was highly informative and provided a different perspective I'm sure to take back to my workplace." 


   "Loads of relevant and important topics covered by SME's. Valuable information and knowledge sharing."

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